Saturday, July 21, 2007

Upset and Taking Action

So June 1, 2007 our digital camera broke. I mean, the lens was shaking about and the shutter wouldn't close, the screen was white, and no pictures were being taken or retrieved. My camera is an important part of documenting my family's history, so I was quite upset over this. Bart, being the loving husband that he is, bought me a new, better camera! Yeah! It has been really great...it is shock proof ("If you can take it, it can take it" is the motto), water proof, and fits in my jeans pocket. Oh, happy day!
Until...
July 21, 2007. I used the camera Friday night while scrapbooking to take a picture of the Three Amigos...Burgundy, Melissa, and myself. Worked great. Charged up the battery while I slept. Woke up to an irresistably cute Jackson. Plugged in the battery and...
NOTHING. The lens cover opened, the screen went blue, then black. The end. I can still view the pictures on the memory stick and get around the menu, but the camera refuses to take pictures.
I took it to Best Buy this morning, where they were able to pull up the reciept and determine that "Yes, it is not taking pictures." Boy, what a Geek Squad. I already KNEW that.
Oh, but even though it is not taking pictures, is less than 2 months old, and I am on vacation, they cannot exchange it. I can send it off and get it back in 2-4 weeks.
No.
Absolutely Not.
1-888-BEST-BUY was no help. The camera was purchased more than 14 days ago. Well, excuse me for thinking something that I took good care of and spent a large chunk of change on should last more than 14 days.
They did, however, tell me that on occasion the store manager can make a store exception. Oh, they will be making an exception for me or I will go crazy. So, as soon as Jeni and Trent return from the Harry Potter movie, I will be heading back to Best Buy (I am starting to doubt the name) and fight for what is right...a wonderful, fully functioning camera. Wish me luck!

3 Words to brighten my day:

Maren said...

You've gotta FIGHT for your RIGHT to...take pictures??? Good luck and YOU GO GIRL!

jessica and bart said...

oh yes i do! and I WILL SURVIVE!

Lexi, Troy and Peyton: said...

Best Buy is always Worst Buy in our books. Avoid it like the plague!